Single-user products need to be upgraded to take advantage of multi-user mode. It gives you the information about the hard disk and partition where the OS installed, location of the kernel, language, video output, keyboard type, keyboard table, crash. To set a database to single-user mode.If this is not possible and the simultaneous drive firmware update isn't working, contact Isilon Technical Support for assistance. Single user mode is not the same as the command line.Isilon single user mode Msg 5069, Level 16, State 1, Server ACNCMPRI, Line 1